Insurance Claim
We can help you!
We know dealing with insurance companies can be confusing and stressful.
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That’s why Amarillo Homes mission is to make the roof replacement process and our communication with the insurance company hassle-free and easy for you to follow.
Here is a step by step breakdown of our process:
1
ROOF INSPECTION
We examine your roof and check for any damage. If damage is detected, we will begin communication with your insurance company after you file a claim. Schedule one now.
INSURANCE CLAIM
You will open a new claim with your insurance company and provide them with the following information: Date of event (storm date), Type of damage (wind, hail, leaks, etc.), Condition of the house (Is the home livable/unlivable?). If there is structural damage, a general contractor is required. Do you need any emergency services? (tarp) If a tarp is needed, call us, we can help you installing an emergency roof tarp.
2
3
INSURANCE ADJUSTMENT
After you will receive a claim number and will be assigned an adjuster from your insurance company to perform an inspection of the damage.
An Amarillo Homes representative and field adjuster from the insurance company will be at the adjustment meeting. The insurance field adjuster will create a report that details the damages found and sends that report to the desk adjuster, who reviews and makes a determination on the claim.
4
ROOF REPLACEMENT
Once the claim is approved and all homeowner responsibilities (deductible, HOA approval, etc.) are met, we will pull permits, order materials, and add you to the install schedule. The homeowner is responsible for paying the deductible. The deductible is due on the first day of install. After the install, we will process all the documents required by your insurance company in order to have the remainder of the claim paid out. The warranty package will be sent (via email) 10 business days after the claim has been paid in full.